Privacy Policy
CinnaSoul Vegan Rolls — cinnasoulveganrolls.com
Last Updated: April 2026
Section 1 — Information We Collect
When you place an order on cinnasoulveganrolls.com, we collect the following information: your full name, email address, phone number, delivery address (if applicable), and order details including products selected and payment confirmation. Payment processing is handled securely by Square and we do not store your credit card information on our servers.
Section 2 — How We Use Your Information
We use the information you provide to: process and fulfill your order, send you order confirmation emails and SMS notifications, notify you of your delivery or pickup details, communicate updates about your SoulPoints loyalty balance and rewards, and send you occasional promotional messages about new products, weekly order windows, and special offers. You may opt out of promotional communications at any time by replying STOP to any SMS or contacting us on Instagram.
Section 3 — SMS Communications
By providing your phone number and placing an order on our website, you consent to receive SMS text messages from CinnaSoul Vegan Rolls at the phone number provided. Messages may include order confirmations, delivery reminders, loyalty reward notifications, and weekly promotional announcements. Message and data rates may apply depending on your carrier. You can opt out at any time by replying STOP to any message. For help, reply HELP. Message frequency varies based on your order activity.
Section 4 — Data Sharing
We do not sell, trade, or rent your personal information to third parties. We share your information only with service providers necessary to operate our business, including Square (payment processing), Resend (email delivery), and Twilio (SMS delivery). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Section 5 — Data Retention
We retain your order and contact information for as long as necessary to fulfill orders, maintain your loyalty account, and comply with applicable legal requirements. You may request deletion of your data by contacting us through Instagram at @CinnaSoulVeganRolls.
Section 6 — Cookies
Our website uses minimal browser storage (localStorage) to maintain your session during the ordering process. We do not use tracking cookies or third-party advertising cookies.
Section 7 — Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Section 8 — Contact Us
If you have questions about this Privacy Policy, please contact us: Instagram: @CinnaSoulVeganRolls | Facebook: facebook.com/cinnasoulveganrolls | Website: cinnasoulveganrolls.com